Privacy
What we collect, why, and how to ask us to delete it.
We collect only what we need to arrange your flight.
What we collect
- Your name, email address and phone number.
- Flight details: dates, passengers, pickup point and any special requests.
- For flights: passport copies and passengers' weights, which helicopter operators and permit offices require.
- Payment status. Card details are handled by our payment provider (Stripe) and never stored by us.
Why
To answer your enquiry, book your flight and permits, send you confirmations and receipts, and meet legal and accounting duties.
Who sees it
Our team, the helicopter operator flying you, and the government offices that issue permits. For rescues, also your insurer and the receiving hospital. We do not sell your details or share them for advertising.
How long we keep it
Booking records are kept as long as accounting law requires. Passport copies are deleted one year after your flight. Enquiries that don't lead to a booking are deleted after two years.
Your choices
You can ask to see, correct or delete your details at any time: [email protected]
Cookies
This site uses only the cookies it needs to work (for example, keeping you signed in) and, if enabled, privacy-friendly analytics.